PPL Electric Utilities offers in-person support to help customers manage electricity costs

ALLENTOWN, Pa. (Oct. 29, 2026) – PPL Electric Utilities representatives will be offering support at various in-person locations and events during the month of November to share available assistance programs with customers to help make their electric bills more manageable. Customers can review eligibility requirements, explore available options and receive help with application processes.

The PPL Electric team will be at the following locations:

  • The Salvation Army Scranton
    500 S. Washington Ave, Scranton, PA 18505
    Wednesday, Nov. 4 (10:00 a.m. – 2:00 p.m.)
     
  • The Salvation Army Harrisburg
    506 S. 29th St., Harrisburg, PA 17104
    Tuesday, Nov. 10 (10:00 a.m. – 2:00 p.m.)

Representatives will be available to answer questions about our payment assistance programs, including Operation HELP and OnTrack, and provide LIHEAP applications. Customers will also have the opportunity to connect with other utility teams and human services providers.

Customers who are looking for support should bring proof of identification, proof of income for residents in their household and their bill account numbers.

Customers who can’t attend an event can explore PPL Electric’s payment plans, assistance programs and other bill support resources at pplelectric.com/BillHelp.

About PPL Electric Utilities

PPL Electric Utilities delivers safe, reliable and affordable electricity to about 1.5 million homes and businesses in eastern and central Pennsylvania. It regularly ranks among the country’s best utility companies for reliability and customer satisfaction. PPL Electric Utilities is a major employer and an active supporter of the communities it serves. It is a part of the PPL Corporation (NYSE: PPL) family of companies. Visit pplelectric.com or connect on social media via Facebook, X and Instagram for energy efficiency tips, bill help information, guidance on shopping for an electricity supplier, storm updates and more.

 

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